TERMS OF SERVICE
By agreeing to commission me, you automatically accept my Terms of Service. Please read these terms carefully and thoroughly before commissioning me!
General Information
- Acknowledge that you are only purchasing the digital file. Not the printed art
- I will not be responsible for any mistakes on the final version of any commission due to incorrect or missing information. It is the commissioner's responsibility to provide all relevant information when requesting a commission.
- All personal information will be kept private and confidential.
Image Rights and Usage
- My drawings always comes with a small watermark to protect myself (will send w/o watermark through email)
- I reserve the right to display any commissioned image(s) on any of my websites or my portfolio.
- The commissioner must not claim my work as theirs.
- Under no circumstances may the commissioner use commissioned image(s) for commercial or profit purposes,
including prints and redistribution of the commissioned image(s) unless it’s a commercial commission.
- The commissioner may only use artwork that was created specifically for them and are for the commissioner's
personal use only. This includes wallpapers, cropping the image for avatars/icons, printing the image for personal display, etc.
- The commissioner is allowed to upload commissions I have created for them to an online gallery as long as the artist’s name (“phumanchew”) is displayed.
Payments
- All commissions are only in Paypal, and will only accept USD (American Dollars). Payments are made via PayPal invoices, which I will send to the commissioner once the price and details of the commission(s) has been determined.
- The commissioner has 3 days to make their payment in full unless a payment plan has been previously discussed.
- I will not begin a commission until the full payment has been received
- Do not send me any kind of payment until I have confirmed I can accept your commission
- I reserve the right to cancel and refund a commission at any time, with prior notification to the commissioner, due to poor communication, rude/inappropriate behaviour, or any kind of abuse.
- No refunds will be issued after I receive the payment unless its a special case. Additionally, the Artist has the right to revoke the commission at any time if these Terms of Service are breached.
Work Speed
- I will try to finish your pic as soon as possible, however, please be patient with me.
- The most you'll have to wait for your commissions is about a month, maybe even two ( worst case scenario it may take even longer)
-The waiting time varies depending on the illustration or if there's other commissions to be done before yours
- I will always inform you if something comes up and if there is a delay with the art
- If you need your commission to be made by a certain date, please be sure you state it in the form when you commission me. An extra fee will be added due to giving your commission priority
- Any status updates you can dm/email or check my To-do list whenever you want a status update on your commission
Commission Procedures
- The commissioner may request a preview of the Commission at any time during the creation process, but may not request changes to the commission once they have approved the sketch, otherwise, it will count as a redraw.
- I can do small changes such as color adjustments and/or adding tiny details I may have forgotten. Though any big changes will come with an extra charge if the reference was unclear to begin with (ex. outfit change, outfit addition/subtraction, bg changes or anything that make me have to redraw it completely
-Digital commissions will be sent to the commissioner via email in .jpeg format; this does not include the commission native files (e.g., .psd, .sai, etc.)